Privacy Policy — MenPower Urology Busan Korea

MenPower Urology (busanurologykorea.com) is operated by [Medical Corporation Name], KHIDI Registration M-2025-04-11-00291, located at 3F Seomyeon Medical Tower, Bujeon-ro 75, Busanjin-gu, Busan 47513, South Korea.

1. Data Controller

The data controller for all personal information collected via busanurologykorea.com and during clinical care is MenPower Urology. All data processing activities are conducted in accordance with the Korean Personal Information Protection Act (PIPA, 개인정보 보호법, Act No. 10142). PIPA applies to all patients treated at MenPower Urology regardless of nationality or country of residence.

2. What Personal Data We Collect

Clinical data: Name, date of birth, nationality, passport number (for KHIDI reporting), contact details, medical history, diagnostic test results, surgical records, photographs taken for clinical purposes, medications, and allergies.

Website data: IP address, browser type, pages visited, and session duration collected via standard server logs and analytics. No advertising tracking cookies are deployed.

Communication data: Emails, WhatsApp messages, and video consultation transcripts where consent is given.

3. Legal Basis for Processing

We process personal data on the following legal bases under PIPA: (a) Performance of a contract (provision of medical care); (b) Compliance with a legal obligation (Korean Medical Service Act requires 10-year record retention); (c) Your explicit consent, given at registration and documented in writing; (d) Vital interests (emergency care situations).

4. How We Use Your Data

• Provision of clinical care, diagnosis, and follow-up
• KHIDI mandatory reporting (anonymised aggregate statistics only — no individual patient identification is submitted)
• Insurance billing on your instruction
• Communication with your home physician if you request a referral letter
• Quality improvement within MenPower Urology (aggregated, de-identified data)

5. Data Retention

Medical records are retained for 10 years from last treatment date per the Korean Medical Service Act. After this period, records are securely destroyed. Website analytics data is retained for 24 months. Communication records are retained for 3 years unless you request earlier deletion for non-legally-required data.

6. Your Rights Under PIPA

• Right to access: request a copy of your personal data held by MenPower Urology
• Right to correction: request correction of inaccurate personal data
• Right to erasure: request deletion of data no longer required for medical or legal purposes
• Right to restrict processing: request limitation of data use in certain circumstances
• Right to data portability: receive your clinical records in a portable format (PDF)
• Right to object: object to processing based on legitimate interests
• Right to lodge a complaint: with the Korea Personal Information Protection Commission (pipc.go.kr)

All rights requests should be submitted in writing to privacy@busanurologykorea.com with proof of identity. We respond within 10 business days.

7. Data Security

Clinical records are stored in an encrypted electronic medical records system compliant with Korean Ministry of Health technical standards. Transmission of patient data between MenPower and external parties (insurance, home physicians) uses encrypted email or secure file transfer. Physical records are stored in a locked facility accessible only to clinical staff.

8. Cookies

busanurologykorea.com uses: (a) Essential cookies for session management and security; (b) Analytics cookies (anonymised) for website performance. No advertising, retargeting, or third-party tracking cookies are deployed. You may disable analytics cookies via your browser settings without affecting site functionality.

9. Changes to This Policy

We may update this Privacy Policy when Korean law or our clinical practices change. The current version date is shown at the top of this page. Significant changes affecting foreign patient rights will be communicated by email to registered patients.