Free Pre-Travel Video Consult · English · 24h Response

Contact MenPower Urology:
English-Only Communication Is Fine

Email, WhatsApp, or video call — your preferred method. We respond within 24 hours. Free 20-minute video consultation with Dr. Kwon available for every prospective patient before you book travel.

How to Reach Us

Contact Options

Email

info@busanurologykorea.com

24-hour response guaranteed. Include your diagnosis and any recent test results for a faster, more specific reply.

WhatsApp

+82-51-800-6769

Business hours: Mon–Fri 9AM–6PM KST. Post-op emergencies: monitored 24/7 for active patients.

Free Video Consult

20 min · Zoom or WhatsApp Video

Dr. Kwon conducts the call in English. Send diagnostics beforehand for a clinically specific consultation, not just general Q&A.

Phone

+82-51-800-6769

Mon–Fri 9AM–6PM KST. English-speaking receptionist. For calls from US/UK: +82 prefix, drop leading 0 from area code.

Time Zone Reference — Korean Standard Time (KST, UTC+9):
  • New York (EST): KST − 14 hours (9AM KST = 7PM previous day EST)
  • London (GMT): KST − 9 hours (9AM KST = midnight GMT)
  • Sydney (AEST): KST − 1 hour (9AM KST = 8AM AEST)
  • Los Angeles (PST): KST − 17 hours (9AM KST = 4PM previous day PST)

For video consults, we typically schedule at 5PM–7PM KST to accommodate US morning time zones, or 9AM–11AM KST for Australia/NZ.

What to Include in Your First Email

The more information you provide upfront, the more useful our first response will be. Recommended message structure:

  • Procedure of interest: ED treatment / penile implant / prostate / vasectomy reversal / etc.
  • Relevant diagnosis: "ED for 3 years, mild severity on IIEF-5, tried sildenafil — partial response"
  • Available test results: Attach PDFs if you have them
  • Nationality and approximate travel timeframe: Helps us check availability
  • Preferred contact method: Email reply / WhatsApp / video call

You do not need to have a formal diagnosis to contact us — many patients contact us first for guidance on what diagnostic tests to get in their home country before travelling.

Clinic Visit Information

Address3F Seomyeon Medical Tower
Bujeon-ro 75, Busanjin-gu, Busan 47513
HoursMon–Fri 09:00–18:00 KST
Sat by appointment
MetroSeomyeon Station Exit 7 (Line 1 or 2), 4 min walk
Taxi (Korean)부산진구 부전로 75 서면메디컬타워 3층
ParkingBuilding basement or Lotte Dept. Store (validated)
Free pre-travel consultation — no commitment required. The purpose of the 20-minute call is for Dr. Kwon to assess whether surgery in Korea makes clinical and logistical sense for your specific case. If it doesn't, he will say so and suggest alternatives. We do not benefit from patients travelling to Korea for procedures they don't need.

Frequently Asked Pre-Contact Questions

Within 24 hours on business days (Mon–Fri KST). If you email on Friday evening KST, expect a Monday morning reply. For urgent clinical questions from active post-op patients, WhatsApp is monitored outside business hours.

No. Many patients contact MenPower before they have a formal diagnosis — they have symptoms they've been researching and want guidance on what tests to get in their home country before travelling. Dr. Kwon responds with a recommended pre-travel diagnostic checklist specific to your situation.

Yes. The 20-minute pre-travel video consultation involves no fee and no commitment to proceed. It exists because a poorly-planned medical trip wastes everyone's time — ours and yours. We want to confirm that travelling to Korea for your procedure is clinically and logistically sensible before you spend money on flights.

Walk-ins are welcome for: STD testing, initial consultations (no procedure on the day), and dressing changes for post-op patients. For diagnostic procedures (penile Doppler ultrasound, uroflowmetry, semen analysis) and all surgical procedures, a booking is required. WhatsApp us with your availability and we can usually accommodate within 24–48 hours for booked appointments.